FAQs

How do I choose the right size?

We provide a detailed Size Guide on every product page. Please refer to the measurements before placing your order. If you’re between sizes, we recommend choosing the larger size for a more comfortable fit.

Do you offer custom sizes?

Yes! We offer custom sizing on selected products. Simply click the “Custom Size” option on the product page and enter your measurements carefully.

What fabrics do you use?

Our outfits are crafted from premium-quality fabrics such as:

Lawn
Chiffon
Silk
Cotton
Organza
Velvet (seasonal)

Fabric details are mentioned clearly on each product page.

Are the colors exactly the same as shown in pictures?

We try our best to display product colors as accurately as possible. However, slight variations may occur due to lighting and screen settings.

How long does delivery take?

Within Pakistan: 3–5 working days
International Orders: 7–12 working days

Delivery times may vary during sales or peak seasons.

Do you offer Cash on Delivery (COD)?

Yes, Cash on Delivery is available for orders within Pakistan.

What is your return & exchange policy?

We offer exchanges for:

Incorrect item received
Damaged product

Requests must be made within 3 days of delivery. The product must be unused and in original condition.

Can I cancel my order?

Orders can be canceled within 12 hours of placement. Once processed or shipped, cancellation is not possible.

Do you ship internationally?

Yes, we ship worldwide. Shipping charges are calculated at checkout based on your location.

How can I contact customer support?

You can reach us via:

WhatsApp
Email
Contact form on our website

We typically respond within 24 hours.