Connect with our team via WhatsApp +92-302-3159277

Refund & Return Policy

Refund & Return Policy

Last updated: [15-02-2026]

Thank you for shopping with us. We want you to be completely satisfied with your purchase. Please read our refund policy carefully before placing your order.

Eligibility for Returns

We accept returns or exchanges only in the following cases:

  • You received a damaged item

  • You received the wrong product

  • The item has a manufacturing defect

To be eligible for a return:

  • The item must be unused, unworn, and unwashed

  • Tags must be attached

  • Item must be returned in original packaging

  • Request must be made within 3 days of delivery

Non-Returnable Items

We do not accept returns or refunds for:

  • Change of mind

  • Incorrect size selection by customer

  • Slight color variations due to lighting/screen differences

  • Sale or discounted items

  • Custom-stitched or customized orders

Please check size guide carefully before ordering.

Refund Process

Once we receive and inspect your returned item:

  • You will be notified about approval or rejection

  • If approved, refund will be processed within 5–7 business days

Refunds will be issued via:

  • Bank transfer

  • Original payment method

  • Store credit (if applicable)

Shipping charges are non-refundable.

Exchange Policy

We offer exchanges instead of refunds in most cases.

If you need a different size:

  • Customer is responsible for return shipping cost

  • Exchange will be processed after item inspection

Order Cancellation
  • Orders can be canceled within 12 hours of placing the order.

    Once the order is processed or shipped, cancellation is not possible.

Late or Missing Refunds

If you haven’t received your refund:

  • Check your bank account again

  • Contact your bank (processing times vary)

  • If still not received, contact our support team

Contact Us

For return or refund requests, contact us at:

  • WhatsApp: [+92-302-3159277]

  • Email: [sales@nidajahangir.com]

We aim to respond within 24 hours.

Can I cancel my order?

Orders can be canceled within 12 hours of placement. Once processed or shipped, cancellation is not possible.

Do you ship internationally?

Yes, we ship worldwide. Shipping charges are calculated at checkout based on your location.

How can I contact customer support?

You can reach us via:

  • WhatsApp

  • Email

  • Contact form on our website

We typically respond within 24 hours.

× Size Guide
Scroll to Top